Careers at Devbunch

Agent will be responsible for soliciting sales over the call, chat and email. It's a UK based campaign. You should be meticulous in keeping records, and able to handle all aspects of resolving customer query.

Responsibilities:

• Response through inbound call, chat and emails to potential customers.
• Develop and maintain strong relationships with clients.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information.

Requirements:

• 2 years of experience. Preferred in UK Campaigns.
• Excellent verbal and written communication skills.
• Excellent listening, negotiation, and presentation skills.
• The patience and ability to engage customers in conversation.
• Excellent interpersonal and problem-solving skills.

Timings:

Agents will be following fixed shift initially. Shift timings will be between 12PM to 2AM (PKT).